Wednesday, 20 May 2015

Solution Focus Coaching

I just spent 2 days at a Solutions Focus Coaching Master Class. I found the approach of Solutions Focus very empowering and complimented what I already knew about GROWTH coaching. The Education Group will be bringing these workshops to NZ next year (as the NZ provider of professional learning and development for Growth Coaching International).
The focus on a strengths based, positive solution focus, rather than dwelling in deficit thinking and problem solving aligns with my personal mantra of projecting positivity and continuous improvement. When I got home I was so inspired I started reading the book! The Solutions Focus is a SIMPLE way of working to allow individual solutions according to what is happening for the individual or within an organisation.  
Solutions not problems
Inbetween: the action is in the interaction
Make use of what's there - not what isn't
Possibilities: past, present and future
Language: simply said
Every case is different

The Solutions tools are: 

  1. Platform - a point for departure
  2. The Future Perfect - the situation without the problem, the way the customer wants it to be
  3. Counters - resources and skills that will count towards getting to the solution
  4. Scale - to measure progress and identify difference
  5. Affirm - recognising positive steps towards solution that are already taking place
  6. Small actions - pivotal steps that take action towards the future perfect, they are specific and concrete
There are 5 conversation expanders that are used during a Solutions Focus coaching conversation:
  1. Non-verbal participation
  2. What else?
  3. First tiny signs (steps)
  4. What difference would that make?
  5. What would person X notice?
I really liked how the experienced coach can "flip" a conversation skilfully if a client shares negative interactions into positive interactions.  I found when participating as the coachee, I was able to think clearer about a current situation that I wanted resolving and left the session with a few small steps to take action.  I also like the focus on what was Better than Before and having a butterfly effect rather than a locust effect. I can also see how a Solutions Focus will help with self review and work around developing a new school charter.

Here is a little taster of what being solution focused is about (vs. problem focused). 

1 comment:

Rosemary Mahoney said...

Great ideas from the post Justine :-)